Involvement - Partners

Anderson-Taylor and KPI Group Partnership
Have a need for Call Center / CSM applications and Consulting Support

In response to your check-box inquiry placed in the Customer Interaction Solutions / Internet Telephony website we would like to announce to you our new partnership.

KPI Group and Anderson-Taylor have recently partnered to bring you the best in CSM, Online Application Development for Customer Service Call Centers and Teleservice firms.

Anderson-Taylor has 10 years experience in creating online applications for the telecom and other leading industries. Anderson-Taylor’s client list includes MicroCorp, Manage Mobility, Sprint, Burger King Franchises and many more.

Together KPI Group and Anderson-Taylor provide:

• Online Application development
• CRM - Customized Customer Management Solutions
• Outsource partner selection / RFP development and management
• Inventory management
• Technology selection & contract negotiation
• Call center auditing
• Best practices & sales process flow analysis
• Sales and service performance enhancement
• Federal, state and insurance compliance management

Bryan Taylor (Anderson-Taylor)
bryan@andersontaylor.com
770-990-8934
www.andersontaylor.com
www.agilitycomm.com