Information - Press Releases

Listen to Tom Rocca on Ed Horrell's Radio Show

February 20th, 2006, Join customer service advocate Tom Rocca as he covers customer service conferences, legislation, and technology around the world. He is Talk About Service's "Man On The Street" when it comes to customer service. Tom brings a little "off center" look at customer service issues, so he meets Ed head on when it comes to issues of interest.

"Talk About Service " can be heard live every Sunday from  12 noon until  1 PM CST  on AM 990 in Memphis and in Atlanta  from 1 PM   to 2 PM live on the Internet at www.am990.com .  Regular "Roving Rocca" reports can also be heard anytime on  www.talkaboutservice.net

Click on, www.talkaboutservice.net , and then click on "Roving Rocca" segment.